EqtstorySupport

Support

Help for every implementation.

Find help with chart embeds, report data issues or suggest improvements to your implementation.

01

Technical support

Get help with iframe setup, sizing, account access or unexpected behavior. Include the affected page URL and screenshots when possible.

Contact support

02

Feature requests

Suggest new chart types, metrics, export options or configuration controls that would improve your workflow.

Send request

03

Bug reports

Tell us about loading errors, broken interactions, browser-specific issues or behavior that differs from the preview.

Report issue

04

Data discrepancies

Flag missing, delayed or inconsistent data. Include the ticker or country, metric, period and expected source value.

Report data issue

FAQ

Frequently asked questions

How do embedded charts work?

Each chart is delivered through an iframe. The visual layer and data updates remain centrally maintained.

Can charts be customized?

Yes. Layouts, metric selections and branding can be tailored for enterprise implementations.

How often is data refreshed?

The cadence depends on the source, licensing terms and implementation agreement.

Do embeds work on mobile?

Embeds resize across common container widths; final behavior depends on the dimensions selected by the client website.